For my future job, I think a good, if not starting place, then first couple years, would be a position with qualifications and responsibilities such as this:
Job Duties and Responsibilities:
- Anticipate and keep colleagues abreast of library user needs, preference and trends, including trends related to user-centered design, digital library interface capabilities, website enhancement, and usability in libraries.
- Design and conduct qualitative and quantitative user needs/usability studies utilizing various methods (including, but not limited to online surveys, card sorting, interviews, focus groups, and observations) to assess user needs, preferences and trends.
- Collaborate with the Emerging Technologies Librarian, the Web Services Librarian, the Libraries’ Website Team, and any other entities involved in user assessment activities to analyze the Libraries’ web presence and provide input for user-centered enhancements and user assessment processes.
- Create and coordinate library advisory groups representing the various library stakeholders.
- Utilize user input to collaborate on and contribute to the creation, development and implementation of innovative projects and services available through the FIU Libraries’ websites, content management systems and digital repositories.
- Stay abreast of trends related to user-centered design, the development of digital library interface capabilities, website enhancement, and usability in libraries.
- Participates in providing information services including reference, library instruction, and serving as a liaison to an assigned disciplinary area.
- ALA-accredited Master’s degree.
- Excellent interpersonal skills.
- Excellent oral and written communication skills, with demonstrated ability to communicate effectively in multiple formats and to diverse audiences.
- Minimum of two (2) years demonstrated experience with creating and implementing user assessment tools and conducting user experience and/or usability studies.
- Demonstrated experience in addressing usability issues, ADA compliancy and with user-centered design in libraries, educational institutions, or other knowledge-based organization.
- Knowledge of and experience with current and emerging web development technologies as they relate to digital library services and the user experience of all library patron types.
- Experience providing reference and instruction services.
- Project coordination experience
- Experience working in an academic library.
- Experience with library statistics collection and analysis.
Currently, I only have part of the skills, but will have attained a lot more by the end of my masters schooling. Currently, I have the ability to work with HTML 5 and Jacascript. I have the ability experience with reference instruction. I have strong communication skills, as demonstrated by my degree in English and my many years working in customer service.
I would need to develop a lot though. I would need to gain experience with project work. I have some from my internship working with an after-school program, I still would need to find an entry level position or internship that lets me actively engage this specifically and develop those skills. I would also need to take more technology classes. I would also want to find some position that allows me to learn to work with and analyze library statistics in an active way. I think the best bet would be to find internships and to take more technology classes and user engagement classes.